You have 14 days, from receipt of your order, to contact me if you wish to return an item. It must remain in an unused condition and be returned in its original packaging and condition. Once the returned item has been received , the purchase price, minus the cost of shipping, will be refunded.
Unless faulty, the following types of items are non-refundable: items that are personalised, made-to-order to your specific requirements and gift vouchers.
Please handle all ceramic items with care. Due to the nature of the pieces, if they are not handled and look after properly they will be easily damaged or may break. If you have any other questions please do not hesitate to get in touch. You can contact me via the contacts page. Thank you!
